4.0 

Questions Are the Answer

By Hal Gregersen & Ed Catmull
Questions Are the Answer by Hal Gregersen & Ed Catmull digital book - Fable

Publisher Description

2018 Nautilus Book Awards Silver Winner

What if you could unlock a better answer to your most vexing problem—in your workplace, community, or home life—just by changing the question?

Talk to creative problem-solvers and they will often tell you, the key to their success in business and leadership is asking a different question.

Take Debbie Sterling, the social entrepreneur who created GoldieBlox. The idea came when a friend complained about too few women in engineering and Sterling wondered aloud: "why are all the great building toys made for boys?" Or consider Nobel laureate Richard Thaler, who asked: "would it change economic theory if we stopped pretending people were rational?" Or listen to Jeff Bezos whose relentless approach to problem solving has fueled Amazon’s exponential growth: “Getting the right question is key to getting the right answer.”  

Great questions like these have a catalytic quality—that is, they dissolve barriers to strategic thinking and channel the pursuit of solutions into new, accelerated pathways. Often, the moment they are voiced, they have the paradoxical effect of being utterly surprising yet instantly obvious.

For innovation and leadership guru Hal Gregersen, the power of questions has always been clear—but it took some years for the follow-on question to hit him: If so much depends on fresh questions, shouldn’t we know more about how to arrive at them? That sent him on a research quest ultimately including over two hundred interviews with creative thinkers. Questions Are the Answer delivers the insights Gregersen gained about the conditions that give rise to catalytic questions—and breakthrough insights—and how anyone can create them.

This book delivers the insights Gregersen gained in his research, offering a powerful framework for developing your own creative thinking.

  • A Proven Method: Learn the conditions that give rise to catalytic questions, based on insights from over 200 interviews with creative thinkers.
  • Better Questions, Better Answers: Discover why the most vexing problems at work and home can be unlocked simply by reframing the inquiry.
  • Overcome Creative Blocks: Identify and dissolve the hidden barriers in your own thinking that prevent you from seeing new and accelerated pathways to a solution.
  • Lessons from Innovators: See how leaders from Amazon’s Jeff Bezos to GoldieBlox founder Debbie Sterling used catalytic questions to fuel their exponential growth.

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Questions Are the Answer Reviews

4.0
“Other than serving as a reminder about the importance of questions (a topic that could be more effectively covered in a 30-minute podcast), this book is largely useless. I bought it expecting, if not the "breakthrough approach" promised in the subtitle, then at least some novel or powerful insights into how to employ questions to make progress on complex issues. Unfortunately, there is none. As I read, I found the information presented here to be little more than obvious common sense. I kept trying to read with an open mind, questioning myself along the way: was I being arrogant by holding such a negative opinion? Could my perceived arrogance be clouding my understanding of an interesting approach? To explore this, I decided to ask a couple of friends (regular people, not consultants or business executives) for their perspectives on using questions to solve problems in life and work. Their responses were pretty much what’s in the book: ask questions, listen, reframe, let others ask questions, etc. This is the second book I've read this year by an MBA professor from a prestigious American university that has turned out to be an embarrassment. There is, however, one question-related strategy of any relative significance in this book: the "question-burst." Yet, as presented, this exercise is impractical unless you’re in a position of power or surrounded by people willing to indulge in a forced exercise. Given the book was written in 2018, we can’t fault the author for not considering generative AI as a more effective alternative.”

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