A Tale of Two Team Members
ByPublisher Description
"Through the art of storytelling, "The Tale of Two Team Members" shares timeless wisdom on what most believe to be the single largest challenge in building a sustainable business....leading team members. The sequential lessons vignette approach to the story not only makes it easy to follow, but more importantly, makes it easy for the reader to grasp the learnings in a logical flow. Regardless of where you are in your career, the lessons found within this book will make you better."
Rand Harbert
Chief Agency, Sales and Marketing Officer
State Farm Insurance Companies
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"I read your book over the week-end and saw once more why you are so successful. Alike other people that are successful the book is a reminder that if you go back to the basics and you focus on execution you will be successful."
Denis Dubois
SVP & COO, Desjardins General Insurance Group subsidiaries.
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"A creative resource for your leadership tool kit to develop and empower great team members. Because your success depends on your expertise with positive accountability and aligning employees with your performance expectations - you'll want to learn this important tale. "
David Hill
VP Agency, State Farm Canada Inc.
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"The book is very well written. While it may seem to some readers, too simple, it is the simplicity of the topic that is key. Hiring, training, and maintaining employees that "Get It" is the most important objective of successful businesses. If an employee does not "Get It", it is best for everyone to move on. Excellent Employee Engagement leads to Great Client Experience which results in Increased Profitability."
George McCarter
President and Chief Marketing Officer
Jones Brown Inc.
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"A Tale of Two Team Members and the Insurance Agent Who Wanted to Lead Them" by Dr. Chris Bart and insurance expert Wayne Nichols, provides a successful strategy to develop the necessary leadership skills to run any insurance agency. By answering four basic questions, this book assures that whoever is in charge of the team, will find the right tools to meet long term goals through positive leadership practices. This book is a unique guide, not only because of the answers it provides, but due to the way it is told. The fact that it is written as a story makes it easy to understand and to follow the authors' thinking process. It contains lots of great leadership tips for all sorts of environments. Definitely glad I read this one and I would HIGHLY recommend this book to all current and future leaders of insurance agencies. It should become a must-read for all of them, and the four questions process should be mandatory in every business school."
Sam Malatesta, C.Dir.
Founder & CEO, ClaimsCorp International
Chairman, Centre for Innovation & Leadership
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"Any financial practice could benefit from the wisdom contained in this remarkable little book. I just wish 'A Tale of Two Team Members' had been around when I started my agency! It would have made my job as the leader of a small practice so much easier, and profitable. No leader of an insurance agency should be without this book."
Paul J Vaneyk
Paul J. Vaneyk Financial Services
Peterborough, Ontario
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